Kathy Albers of Severna Park knew exactly who to call when she decided to remodel her kitchen last fall—Villa Builders.
A few years earlier, Kathy’s ex-husband hired Villa to remodel several rooms in their home based on plans he had drawn. Although this was the first time Villa had worked on the house, her ex had worked with Villa before on joint projects for others. This first project involved remodeling a guest room, a children’s room and the master bathroom. “The master bath was one of my absolute favorites,” Kathy claimed. Mostly, she remembered that “Jeff and his team were very nice to work with. They were very well organized and cleaned up after themselves.”
In the recently completed kitchen project, Villa Builders provided the design services as well. Jeff accompanied Kathy to meetings with the kitchen designer, which she found very helpful. “What do I know about how cabinets work? Jeff was great in helping me think through how things would work together and the construction aspects of it. He even went to help pick out granite, and that is never an easy job. He endured questions like, ‘Is this too yellow?’ ‘Is this too peach?’”
The project involved gutting the original 1990s kitchen to remove a split level island and cook top that was too high, and replace the white melamine cabinets and gray Corian countertops. The configuration of the kitchen and the adjacent rooms made some elements of the build-out slightly more challenging, as Kathy and her two children continued to live in the house during construction. Protective measures were put in place to close off the kitchen from the great room enabling Kathy to get the kids fed and to school each day.
From start to finish, the remodel took just over three months. “It was very well streamlined. Villa had a project timeline, and those of us in project management know how difficult it is to keep to the schedule. They were darned close to hitting the mark.”
For Kathy, having one contractor to run the whole show was essential. “It isn’t easy to coordinate subcontractors. Jeff is a good fit. He’s really into customer service and wants to make sure that everything you wanted was what you got.” Everything, she added, was built into the price. Any change orders, she admits, “weren’t Jeff’s fault. The only person to blame was myself.”
Now Kathy has the kitchen she wants that is perfect for entertaining and family living with a huge center island, new cabinets, lighting, and all new appliances that better meet her family’s needs. “I can work in the kitchen and the kids can sit with me, do homework, talk and have room.” Eddy, her 11-year-old son agrees: “It’s good.”
Overall, Kathy reflected, “It was easy. Jeff made a difficult job much easier, and for that I am so appreciative.” Not that she’s done with plans for the house yet. “I’m eyeing my unfinished basement for future work.” Who do you think she’ll call?