Last July I wrote a post about a book I was reading titled Service Included, by Phoebe Damrosch. It was completely unrelated to the remodeling industry. The author was once a dedicated Captain at Per Se in NY. Her subject, 'service' is very near and dear to me.

Personally, I like great service. I am quick to recognize an over the top effort to deliver remarkable service. I go out of my way to tell stories about any remarkable service I have enjoyed. Given my admission, it would be understandable that I spend a great deal of my time focused on the WOW for our homeowner clients. There are a minimum of expectations which come along with every remodeling project. These minimum expectations are a given and one would expect a professional company to build plumb walls and to code, and complete a remodeling project in the time promised.

As I read Damrosch's book, I remembering thinking "I know we get it and we are on the right path." As happy as I am to receive great service, I am even happier to be a part of Villa Builders and making these personally shared stories possible.


Contact Us Today

Call us at (410) 604-2283 - Let's talk about your home’s potential and your home remodeling inspirations. Or, if you'd prefer send us an email to jhall@villabuildersinc.com

What to Expect

Here's what happens when you call us-

  • We will talk a bit about what's bugging you with your home.
  • If you are comfortable after our first chat, you can invite us to take a closer look. This appointment usually takes place within a couple of days of your initial call.
  • During this visit, we will listen and take lots of notes.
  • Depending on your remodeling project, your needs, and your questions; our first visit typically takes about 1 - 2 hours. We will share with you how our design process will address your needs and your budget. There is no charge for this visit.

    If you decide that everything we talk about works for you, then we will take the next step where we will dig in and get your project moving.